Fundamentals of Code Enforcement includes:
Property Research and Ownership
Learn to understand legal descriptions, locate property, and calculate
lot and building sizes. Learn to read and find key information on Plat
Books. Identify various types of ownership, and deeds, and the methods
of researching them.
Legal Aspects of Code Enforcement
Review the laws affecting code enforcement, from the U.S. Constitution
to Chapter 162 of the Florida Statutes, including equal enforcement,
right of entry, and issuance of warrants.
Ethics
Examine ethical definitions, common rationalizations, dilemmas and
guidelines, and establishment of an ethical work environment. Identify
how day to day professionalism and ethics intersect. Gain knowledge of
the ethical standards of public administration as documented in Chapter
112 of the Florida Statutes.
Principles and Best Practices of Code Enforcement
Learn code enforcement basics and how to apply to daily activities.
These skills will include enforcement techniques, inspection procedures,
field communications, and call handling as well as legal issues
required from the initial complaint to the final hearing process.
Verbal Communication
Understand two-way communication with emphasis on listening skills and non-verbal communication; learn specific techniques for dealing with angry people and the use of verbal judo when dealing with the public.
Report Writing
Learn workplace writing strategies for different types of written code enforcement documents. Identify how to document information and prepare code enforcement documents and email with accuracy, clarity, and conciseness.