Conference FAQs
» How do I log in?

The F.A.C.E. Conference Website is connected to the F.A.C.E. database system.  Please use the same username and password that you normally use to sign in to https://face-online.org.

If you have not yet signed into the new F.A.C.E. system, please view this guide to locate your username and reset your password if needed.

If you have difficulty receiving the password reset email, or find yourself locked out, please contact [email protected].

» How do I retrieve my invoice? / How do I pay an Open Invoice by credit card?

1) Log in to your account.

2) Click on your name on the top of the screen, followed by My Account.

3) Navigate to Transactions.  From here, you can:

- Pay an open invoice by adding it to your cart, or;

- Download your invoice by clicking the invoice number and navigating to Print.  Then, click the PDF icon to download your invoice.

» How is my registration fee determined?

Your eligibility to register at the Member Rate is determined upon your membership status in the F.A.C.E. system.  Members who are currently renewed for the 2022-2023 membership year are eligible to register at the membership rate.

Please refer to your membership account at https://face-online.org if you have any questions about your current membership status.

If you have any questions, please contact [email protected].