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Fundamentals of Code Enforcement includes:
REPORT WRITING: Learn how to gather information and preparecode enforcement documents while improving accuracy, clarityand conciseness. Includes preparing investigative documents,case dockets or summaries, and required formal notices. (4 hours)
COMMUNICATION SKILLS: Understand two-way communicationwith emphasis on listening skills and non-verbal communication;learn specific techniques for dealing with angry people and theuse of verbal judo when dealing with the public. (4 hours)
LEGAL ASPECTS OF CODE ENFORCEMENT: Review the laws affectingcode enforcement, from the U. S. Constitution to Chapter 162of the Florida Statutes, including equal enforcement, right ofentry, and issuance of warrants. (8 hours)
PROPERTY OWNERSHIP: Learn to understand legal descriptions,locate property, and calculate the area of parcels. Identifyvarious types of ownership and the methods of researching them. (8 hours)
ETHICS: Examine ethical dilemmas and guidelines, definitions,common rationalizations, and establishment of an ethical environment.Gain knowledge of the ethical standards of public administration.(4 hours)
PRINCIPLES AND PRACTICES OF CODE ENFORCEMENT: Learn how to apply basic knowledge and skills to daily activities. These skills will include enforcement techniques, inspection procedures, field communications, and call handling as well as legal issues required to complete duties from the initial complaint to the final hearing process. (12 hours)