Todd Hoagland - firstname.lastname@example.org - Phone: (239) 242-3789
***Important FAQ's regarding FACE Training***
While the FACE Board is allowing in-person training again, it will be a slow and gradual process to rebuild the certification training calendar due to COVID-19.
Where can I see and register for classes?
- Registration will be very limited initially because FACE is prioritizing the people who need the certification as a job requirement, and those who were registered last year but the class was cancelled due to COVID.
- Any open classes will be announced privately to those who were registered last year but then the class was cancelled due to COVID.
- IF SEATS ARE AVAILABLE, the classes will be posted on each partner university IOG websites (FAU/FSU/UCF/USF) and on the F.A.C.E. website training calendar.
- Please limit your calls and emails to the university IOG's, or FACE Member Support, to make inquiries about training, as that only slows their work in rebuilding the training schedule. If your course was cancelled, they will notify you when training is scheduled and available in your area.
Why aren't there more certification classes to sign up for?
- Due to COVID, we still have limitations in finding spaces that accommodate large groups while also maintaining safety distancing requirements (many municipal buildings are still closed to the public). Please contact your local IOG if you would like to host a F.A.C.E. training and have space suitable for training.
- Some FACE trainers are unable to travel due to COVID, and understandably, some are not willing to teach a large group during the pandemic, so we have restrictions there as well.
- General registration is limited because FACE is giving priority seating to the people who were registered last year but the class was cancelled due to COVID.
Why can't FACE just move certification training online to Zoom, like other webinars?
- We are working to move content online. Significant changes must be made when transitioning from in-person to virtual learning, especially for a week-long program. Science proves that our brains cannot learn in a week-long Zoom course the way we can sit and learn in a week-long in-person class.
- The courses needed substantial content revisions, so we are using this time to update and improve the content and course materials.
- Following the release of our new and updated Fundamentals of Code Enforcement, we are converting it to an online version first. Others will follow.
What if my agency/employer requires certification for employment?
- FACE's COVID-19 Executive Order requests that employers grant temporary exceptions to this requirement due to the pandemic. Please continue to check your local IOGs websites and the F.A.C.E. website for updates.
Thank you for your patience and understanding as we all navigate this new normal due to the pandemic. Together we will rebuild our training programs to ensure Florida has some of the best-educated code officers in the nation!
The Florida Association of Code Enforcement (F.A.C.E.) was established to study and advance the science and practice of code enforcement statewide through training, certification and the exchange of ideas, information and techniques. In cooperation with the John Scott Dailey Florida Institute of Government at the University of Central Florida, F.A.C.E. has developed a comprehensive professional development program consisting of four levels. Each level requires completion of a course and an exam. Only Level IV has a required physical component. A listing of the current course and exam schedule can be viewed by visiting the F.A.C.E. calendar.
There are currently four certification courses offered. Each course covers a different aspect of the profession; they may be taken in any order as available in your area.
Earning your Certificate
Online registration is available for all F. A. C. E. training. These class-room style courses are offered by the Institutes of Government at FAU (Southeast Florida), FSU (North Florida), USF (West Florida), and UCF (Central Florida). Seating is limited to 30 students per offering in Fundamentals, Administrative Aspects, and Officer Safety & Field Applications. Up to 50 seats are available for Legal Issues. Locations vary based on the availability of training space. The COURSE and EXAM are SEPARATE registrations and fees.
Attend a class. You must attend ALL hours of the class to be eligible for the certification exam. Daily sign in sheets are provided and verified prior to the exam.
Take the exam. Exams are CLOSED BOOK, timed (2 hours), and are proctored under the auspices of Professional Testing, Inc. The length of the exam varies with the course.
Fundamentals of Code Enforcement
- Principles and Best Practices of Code Enforcement
- Property Research and Ownership
- Legal Aspects of Code Enforcement
- Verbal & Written Communication Skills
Candidates must complete the course and successfully pass an examination in order to receive certification.
Course Attendance + minimum 75% Pass on exam = Certification in Fundamentals of Code Enforcement
Administrative Aspects of Code Enforcement
- Manager's Role in Code Enforcement (8 hours)
- Media Relations (4 hours)
- Records Management (4 hours)
- Employment Laws (4 hours)
- Performance Management (4 hours)
- Stress Management (4 hours)
- Time Management (4 hours)
- Public Speaking (8 hours)
Course Hours: 40 hours + minimum 75% Pass on exam = Certification in Administrative Aspects of Code Enforcement
Legal Issues in Code Enforcement
- CASE DEVELOPMENT - (4 HOURS)
- SPECIAL ISSUES - (4 HOURS)
- CODE ENFORCEMENT BOARD - (4 HOURS)
- MOCK CODE BOARD HEARING - (4 HOURS)
- EVIDENTIARY ISSUES - (4 HOURS)
- LOCAL GOVERNMENT ORDINANCES - (2 HOURS)
- OTHER LEGAL OPTIONS - (4 HOURS)
- MOCK CITATION TRIAL - (2 HOURS)
- TESTIFYING AND DEMEANOR - (4 HOURS)
- REVIEW - (4 HOURS)
Course Hours: 36 hours + minimum 75% Pass on exam = Certification in Legal Issues in Code Enforcement
Officer Safety and Field Applications
- PRESENCE AND STANCE - (3 HOURS)
- PRACTICAL APPLICATION OF SKILLS - (5 HOURS)
- CONFLICT - (3 HOURS)
- COURTESY AND RESPECT - (1 HOUR)
- HUMAN BEHAVIOR - (3 HOURS)
- HUMAN DIVERSITY AND CULTURE - (3 HOURS)
- DEALING WITH PERSONS WITH SPECIAL CONCERNS - (1 HOUR)
- SUBSTANCE ABUSE - (1 HOUR)
- OFFICER SURVIVAL CONSIDERATIONS - (4 HOURS)
- ANIMAL ENCOUNTER ISSUES - (1 HOUR)
- HAZARDOUS MATERIALS/SITUATIONS AND INCIDENT COMMAND - (1 HOUR)
- DEFENSIVE TACTICS - (4 HOURS)
Course Hours: 30 hours + minimum 75% Pass on exam = Certification in Officer Safety and Field Applications
Each Certification Course: $550 for members; $750 for non-members
On-Site Exams: $100 members ($135 Late), $150 non-members ($185 Late)
Legal Issue Paper • $60, members; $80, non-members
***Effective January 1, 2016 no person may attend F.A.C.E. training courses or take an exam if approved payment hasn't been made prior to the start of the class or exam.***
MUST HAVE COMPLETED ALL COURSE WORK TO SIT FOR EXAM. All questions are multiple choice; a total score of 75 or higher is required to become certified.
EXAMINATIONS ARE UNDER THE CONTROL AND MONITORING SUPERVISION OF PROFESSIONAL TESTING SERVICES, INC. Exams are scored by Professional Testing, Inc. and mailed to the UCF-IOG for processing. This may take up to six weeks.
Should you fail the exam, you may challenge your score, request a review, and/or retake it. You must pass within THREE YEARS of completing the course. NO PERSON MAY ATTEND TAKE AN EXAM IF APPROVED PAYMENT HASN'T BEEN MADE PRIOR TO THE START OF THE CLASS OR EXAM
Once certified, F. A. C. E. requires recertification in the form of 16 hours of relevant continuing education every two years. When you pass your FIRST certification course (doesn’t matter which topic), you are assigned a RECERTIFICATION DATE – this will be January 1 or July 1 (depending on the testing date) two years in the future. This date will appear in the congratulatory letter sent and in your online record. Once assigned, the month and date DOES NOT CHANGE when you earn additional certifications; this maintains consistency in recordkeeping. Mark this date on a calendar with reminders so you don’t forget.
RECERTIFICATION requires maintaining your membership and completing 16 hours of continuing education relative to your daily duties as an enforcement officer and providing PROOF OF ATTENDANCE (a certificate of Completion or a sign in sheet) for each event to F. A. C. E. every two years. It is YOUR responsibility to ensure that your dues are paid and your training hours are provided. Do not rely on anyone else to do this for you!
As a member, there is no fee charged; Non-Members pay a significant fee. Please see the Recertification/Continuing Education Page for information on how to maintain your certification including annual fees and continuing education requirements.
Should a Member default on the requirements, they are offered extensions, up to one year depending on the number of certifications held, with the incurrence of a late fee. If they fail to meet the extension deadlines, F. A. C. E. revokes their certifications, and they are required to retest or retake the course(s) and exam(s), depending on the length of expiration.
Certified Code Enforcement Professional Certification: (CEP)
- MUST BE CERTIFIED IN FUNDAMENTALS, ADMINISTRATIVE ASPECTS AND LEGAL ISSUES
- ACCEPTANCE OF A LEGAL ISSUE PAPER
Code Enforcement Journal of Legal Issues Papers
- A JOURNAL OF SELECTED CODE ENFORCEMENT LEGAL ISSUE PAPERS SUBMITTED BY MEMBERS TO BECOME CERTIFIED CODE ENFORCEMENT PROFESSIONALS (CEP).
Join F.A.C.E. Today!
Unleveling the Training Field
In 2009, in an effort to individualize the Certifications offered by the organization, the Florida Association of Code Enforcement, Inc. voted to change the identification of their certification courses from a numbered system ("Levels" I, II, III, and IV) to course titles (Fundamentals, Administrative Aspects, Legal Issues, and Officer Safety & Field Applications respectively). Toward that end, each course has been referred to by its title instead of by any designation of levels in all Board communications. This was in response to a misconception that these certifications had to be completed in a certain order and it was hoped that this effort would clear that up.
Accordingly, the only manner in which levels were mentioned was solely as an aside advising "formerly known as". Moving forward there will no longer be any mention of "formerly known as" and only the class titles will be mentioned in all future communications and on the F.A.C.E. website. If your jurisdiction still uses the level numbering system, please ask them to replace the levels with these titles.
Certification will continue to be offered by the Florida Association of Code Enforcement in four curriculum programs. Those certifications are:
- Fundamentals of Code Enforcement
- Administrative Aspects of Code Enforcement
- Legal Issues in Code Enforcement
- Officer Safety & Field Applications
Each certification program offers training on different functions and duties of code enforcement, and anyone may attend any certification in any order. You may view the course content for each at http://face-online.org/education/.