Susan Pruchnicki - firstname.lastname@example.org – Phone: 407-882-3960
Mitch Posner - email@example.com - Phone: (561) 822-1476
***Important FAQ's regarding FACE Training***
While the FACE Board is allowing in-person training again, it will be a slow and gradual process to rebuild the certification training calendar due to COVID-19.
Where can I see and register for classes?
- Registration will be very limited initially because FACE is prioritizing the people who need the certification as a job requirement, and those who were registered last year but the class was cancelled due to COVID.
- Any open classes will be announced privately to those who were registered last year but then the class was cancelled due to COVID.
- IF SEATS ARE AVAILABLE, the classes will be posted on each partner university IOG website (FAU/FSU/UCF/USF).
- Please do not call or email the university IOG's, or FACE Member Support, to make inquiries about training, as that only slows their work in rebuilding the training schedule. If your course was cancelled, they will notify you when training is scheduled and available in your area.
Why aren't there more certification classes to sign up for?
- Due to COVID, we still have limitations in finding spaces that accommodate large groups while also maintaining safety distancing requirements (many municipal buildings are still closed to the public).
- Some FACE trainers are unable to travel due to COVID, and understandably, some are not willing to teach a large group during the pandemic, so we have restrictions there as well.
- General registration is limited because FACE is giving priority seating to the people who need the certification as a job requirement, and those who were registered last year but the class was cancelled due to COVID.
Why can't FACE just move certification training online to Zoom, like other webinars?
- We are working to move content online. Significant changes must be made when transitioning from in-person to virtual learning, especially for a week-long program. Science proves that our brains cannot learn in a week-long Zoom course the way we can sit and learn in a week-long in-person class.
- The courses needed substantial content revisions, so we are using this time to update and improve the content and course materials.
- FACE has partnered with the University of Central Florida Institute of Government to update the Fundamentals certification first. We want to ensure the online version is still engaging and high impact.
- This requires a big-time commitment from a volunteer committee of code enforcement officers (who are very busy with their full-time jobs, plus COVID demands!). We are working as quickly as we can.
- We hope to offer Fundamentals online this Spring 2021.
What if my agency/employer requires certification for employment?
- FACE's COVID-19 Executive Order requests that employers grant temporary exceptions to this requirement due to the pandemic.
Why are the certification and exam fees increasing?
- FACE is a non-profit entity but must still reevaluate costs and programs to ensure we are fiscally sustainable.
- FACE has not increased the training rates and exam fees in several years. However, fees for instructors, travel, equipment, printing, administration, etc. have all increased. The costs to move certifications to online platforms is also a new, but worthwhile, expense.
- FACE's programs are high-quality, yet our fees are still far less than many other professional memberships and professional certification programs.
Thank you for your patience and understanding as we all navigate this new normal due to the pandemic. Together we will rebuild our training programs to ensure Florida has some of the best-educated code officers in the nation!
The Florida Association of Code Enforcement (F.A.C.E.) was established to study and advance the science and practice of code enforcement statewide through training, certification and the exchange of ideas, information and techniques. In cooperation with the John Scott Dailey Florida Institute of Government at the University of Central Florida, F.A.C.E. has developed a comprehensive professional development program consisting of four levels. Each level requires completion of a course and an exam. Only Level IV has a required physical component. A listing of the current course and exam schedule can be viewed by visiting the F.A.C.E. calendar.
There are currently four certification courses offered. Each course covers a different aspect of the profession; they may be taken in any order as available in your area.
Earning your Certificate
Online registration is available for all F. A. C. E. training. These class-room style courses are offered by the Institutes of Government at FAU (Southeast Florida), FSU (North Florida), USF (West Florida), and UCF (Central Florida). Seating is limited to 30 students per offering in Fundamentals, Administrative Aspects, and Officer Safety & Field Applications. Up to 50 seats are available for Legal Issues. Locations vary based on the availability of training space. The COURSE and EXAM are SEPARATE registrations and fees.
Attend a class. You must attend ALL hours of the class to be eligible for the certification exam. Daily sign in sheets are provided and verified prior to the exam.
Take the exam. Exams are CLOSED BOOK, timed (2 hours), and are proctored under the auspices of Professional Testing, Inc. The length of the exam varies with the course.
Fundamentals of Code Enforcement
- Report Writing (4 hours)
- Communication Skills (4 hours)
- Legal Aspects (8 hours)
- Property Ownership (8 hours)
- Ethics (4 hours)
- Principles & Practices of Code Enforcement (12 hours)
Candidates must complete the requisite 40 hours of Level 1 courses, and successfully pass an examination in order to receive certification.
Course Hours: 40 hours + minimum 75% Pass on exam = Certification in Fundamentals of Code Enforcement
Administrative Aspects of Code Enforcement
- Manager's Role in Code Enforcement (8 hours)
- Media Relations (4 hours)
- Records Management (4 hours)
- Employment Laws (4 hours)
- Performance Management (4 hours)
- Stress Management (4 hours)
- Time Management (4 hours)
- Public Speaking (8 hours)
Course Hours: 40 hours + minimum 75% Pass on exam = Certification in Administrative Aspects of Code Enforcement
Legal Issues in Code Enforcement
- CASE DEVELOPMENT - (4 HOURS)
- SPECIAL ISSUES - (4 HOURS)
- CODE ENFORCEMENT BOARD - (4 HOURS)
- MOCK CODE BOARD HEARING - (4 HOURS)
- EVIDENTIARY ISSUES - (4 HOURS)
- LOCAL GOVERNMENT ORDINANCES - (2 HOURS)
- OTHER LEGAL OPTIONS - (4 HOURS)
- MOCK CITATION TRIAL - (2 HOURS)
- TESTIFYING AND DEMEANOR - (4 HOURS)
- REVIEW - (4 HOURS)
Course Hours: 36 hours + minimum 75% Pass on exam = Certification in Legal Issues in Code Enforcement
Officer Safety and Field Applications
- PRESENCE AND STANCE - (3 HOURS)
- PRACTICAL APPLICATION OF SKILLS - (5 HOURS)
- CONFLICT - (3 HOURS)
- COURTESY AND RESPECT - (1 HOUR)
- HUMAN BEHAVIOR - (3 HOURS)
- HUMAN DIVERSITY AND CULTURE - (3 HOURS)
- DEALING WITH PERSONS WITH SPECIAL CONCERNS - (1 HOUR)
- SUBSTANCE ABUSE - (1 HOUR)
- OFFICER SURVIVAL CONSIDERATIONS - (4 HOURS)
- ANIMAL ENCOUNTER ISSUES - (1 HOUR)
- HAZARDOUS MATERIALS/SITUATIONS AND INCIDENT COMMAND - (1 HOUR)
- DEFENSIVE TACTICS - (4 HOURS)
Course Hours: 30 hours + minimum 75% Pass on exam = Certification in Officer Safety and Field Applications
Each Certification Course: $550 for members; $750 for non-members
On-Site Exams: $100 members ($135 Late), $150 non-members ($185 Late)
Legal Issue Paper • $60, members; $80, non-members
***Effective January 1, 2016 no person may attend F.A.C.E. training courses or take an exam if approved payment hasn't been made prior to the start of the class or exam.***
MUST HAVE COMPLETED ALL COURSE WORK TO SIT FOR EXAM. All questions are multiple choice; a total score of 75 or higher is required to become certified.
EXAMINATIONS ARE UNDER THE CONTROL AND MONITORING SUPERVISION OF PROFESSIONAL TESTING SERVICES, INC. Exams are scored by Professional Testing, Inc. and mailed to the UCF-IOG for processing. This may take up to six weeks.
Should you fail the exam, you may challenge your score, request a review, and/or retake it. You must pass within THREE YEARS of completing the course. NO PERSON MAY ATTEND TAKE AN EXAM IF APPROVED PAYMENT HASN'T BEEN MADE PRIOR TO THE START OF THE CLASS OR EXAM
Once certified, F. A. C. E. requires recertification in the form of 16 hours of relevant continuing education every two years. When you pass your FIRST certification course (doesn’t matter which topic), you are assigned a RECERTIFICATION DATE – this will be January 1 or July 1 (depending on the testing date) two years in the future. This date will appear in the congratulatory letter sent and in your online record. Once assigned, the month and date DOES NOT CHANGE when you earn additional certifications; this maintains consistency in recordkeeping. Mark this date on a calendar with reminders so you don’t forget.
RECERTIFICATION requires maintaining your membership and completing 16 hours of continuing education relative to your daily duties as an enforcement officer and providing PROOF OF ATTENDANCE (a certificate of Completion or a sign in sheet) for each event to F. A. C. E. every two years. It is YOUR responsibility to ensure that your dues are paid and your training hours are provided. Do not rely on anyone else to do this for you!
As a member, there is no fee charged; Non-Members pay a significant fee. Please see the Recertification/Continuing Education Page for information on how to maintain your certification including annual fees and continuing education requirements.
Should a Member default on the requirements, they are offered extensions, up to one year depending on the number of certifications held, with the incurrence of a late fee. If they fail to meet the extension deadlines, F. A. C. E. revokes their certifications, and they are required to retest or retake the course(s) and exam(s), depending on the length of expiration.
Certified Code Enforcement Professional Certification: (CEP)
- MUST BE CERTIFIED IN FUNDAMENTALS, ADMINISTRATIVE ASPECTS AND LEGAL ISSUES
- ACCEPTANCE OF A LEGAL ISSUE PAPER
Code Enforcement Journal of Legal Issues Papers
- A JOURNAL OF SELECTED CODE ENFORCEMENT LEGAL ISSUE PAPERS SUBMITTED BY MEMBERS TO BECOME CERTIFIED CODE ENFORCEMENT PROFESSIONALS (CEP).